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Privacy Policy

goCaptivate (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal information. By using our services or visiting our website, you consent to the practices described below.

1. Information We Collect

We may collect the following types of information:

  • Contact Information: Name, email address, phone number, business name, and other identifying details.
  • Project Information: Any content, materials, or specifications submitted to us for project purposes.
  • Communication Data: Emails, messages, or feedback exchanged during the course of our business relationship.
  • Website Usage Data: General analytics collected via cookies or tracking tools (e.g., page views, IP address, time spent on site). This data is anonymized where possible.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To communicate with you regarding inquiries, projects, and support.
  • To deliver and improve our services.
  • To personalize your experience on our website.
  • To send updates, project-related notices, and service announcements.
  • To comply with legal or contractual obligations.

3. Third-Party Collaboration

We may engage third-party professionals (e.g., developers, designers, content writers) to help fulfill client projects. These subcontractors are bound by confidentiality and data protection obligations. Your data will only be shared with them to the extent necessary to complete the services as outlined in your agreement with us.

4. Data Retention

We retain your personal and project data only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Contractual obligations
  • Legal, accounting, or regulatory requirements
  • Internal record-keeping

You may request deletion of your data at any time unless we are legally required to retain it.

5. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your data against loss, misuse, or unauthorized access. However, no system is completely secure, and we cannot guarantee the absolute security of information shared online.

6. International Clients

For clients residing outside Canada, your data may be transferred to and processed in Canada or other jurisdictions where our subcontractors operate. By using our services, you consent to this cross-border data transfer. We take appropriate measures to ensure such data is handled in accordance with this Policy and applicable law.

7. Your Rights

Depending on your location and applicable law, you may have the right to:

  • Access the data we hold about you
  • Request correction or deletion
  • Object to or restrict processing
  • Withdraw consent at any time

To exercise any of these rights, contact us at the email address provided below.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of such third-party websites.

To exercise any of these rights, contact us at the email address provided below.

9. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date. Continued use of our services after changes constitutes your acceptance of the revised policy.

To exercise any of these rights, contact us at the email address provided below.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

To exercise any of these rights, contact us at the email address provided above.